Support
Need help with Due Something? You’re in the right place.
Frequently Asked Questions
Why am I not getting notifications?
- Start at Settings → Notifications → Notification Status in the app. It tells you what’s scheduled and, if the system won’t show Due Something’s alerts, exactly what’s stopping them — with a button that takes you to the setting that fixes it. A warning triangle appears on the row when that’s the case, so you don’t have to go looking. See How do I check my notifications are working?
- Or go to Settings → Due Something → Notifications on your device and make sure notifications are allowed.
- A task needs a due date to alert. Tasks with a date but no time alert at your Default Due Time (set in the app’s Settings — 8:00 AM unless you’ve changed it).
- Focus modes can silence alerts. By default Due Something’s alerts are time-sensitive and break through Focus — you can restrict that to only Emergent tasks in the app’s Settings.
- iOS limits how many alerts an app can schedule ahead, so opening the app now and then keeps the queue topped up. Due Something also refreshes in the background when iOS allows it — if Background App Refresh is switched off for Due Something, or Low Power Mode is on, the alerts already scheduled still arrive but no new ones are added until you open the app. Notification Status tells you when that’s what’s happening.
- If a task is waiting for a place (see Can I snooze a task until I get somewhere?), its alerts are paused until you get there or its safety net runs out.
- If you set Create Alarm on a task, that’s a separate thing from its notifications and needs its own permission — see My alarm didn’t go off.
Why do I keep getting alerts for the same task?
That’s Due Something doing its job — overdue tasks are re-notified until you complete them, so nothing slips through. You’re in control of how persistent it is:
- Change the resend interval, or turn off Resend Indefinitely and set a limit, in the app’s Settings → Notifications.
- Give an individual task its own schedule with Custom Snooze in the task editor.
- Use a snooze option on the alert to quiet a task for a while, or Mark Complete to finish it.
- To keep nights quiet, use a Focus or Scheduled Summary in iOS Settings → Notifications; Due Something’s alerts respect them like any other app’s.
What does Emergent mean?
It’s a step above flagged, for the few things that genuinely can’t wait. Turn it on in the task editor — it’s offered once a task has a due date — and the task shows a red exclamation mark in its row.
- If you’ve set alerts to break through Focus for Emergent Only rather than every task, these are the ones that get through.
- You can toggle Emergent on several tasks at once from Agenda — see Can I change several tasks at once?
- Emergent marks sync to your other devices.
What is Create Alarm?
A real alarm — the kind that rings through Silent mode and Focus, with the system alarm sound and a Stop button — for the few tasks a notification isn’t enough for.
It’s in the task editor, just below Emergent, and appears only when a task has a Date, a Time, and Emergent all turned on. Those three together are what makes an alarm appropriate, so it can’t be set by accident.
- The alarm rings at the task’s due time, including any snooze you’ve applied.
- Stopping the alarm doesn’t complete the task. It still appears in your lists and still gets its normal reminders.
- A repeating task gets an alarm for its current occurrence; completing it moves the alarm on to the next one.
- The first time you turn it on, iOS asks for permission to set alarms. This is separate from notification permission.
- Your ordinary Due Something notifications carry on as well — an alarm is added to them, not a replacement for them.
Alarms are on iPhone and iPad. Your choice is remembered on the Mac and syncs, but macOS has no alarm to set.
My alarm didn’t go off
- Check that the task still has Date, Time, and Emergent on. Turning any of them off clears the alarm.
- Check alarm permission in Settings → Due Something. Each device asks separately, so allowing it on your iPhone doesn’t cover your iPad.
- An alarm has to be in the future. Setting one for a time that has already passed won’t ring.
- If the task saved but the alarm couldn’t be set, Due Something says so at the time rather than failing quietly.
Can I snooze a task until I get somewhere?
Yes. On an overdue task, open the snooze menu and choose Snooze Location, then Until I Arrive or Until I Leave, and pick a saved place. The task moves to a Waiting for Location section in Agenda and stays quiet until you get there, then becomes due right away.
- Set up your places in Settings → Snooze → More Options → Location-Based. Your saved places sync to your other devices.
- You can also add one there and then: New Location… appears under both Until I Arrive and Until I Leave, and opens the map so you can pick a place without leaving the task. It’s saved with your other places when you confirm it, and the task starts waiting for it straight away. It’s in the batch snooze menu and the swipe snooze menu too.
- Allow Location access — Always is best so it works in the background. If Location access is turned off, Due Something tells you when you try to snooze to a place.
- If you choose Until I Arrive for a place you’re already at, the task wakes within a few seconds.
- The Safety Net in the same screen re-notifies you after a set time (one hour unless you change it) if you haven’t reached the place, so nothing waits forever.
- To cancel a wait, tap the location icon on the task and choose Stop Waiting. Snoozing the task any other way also ends the wait.
Can I snooze until a place from a notification?
Yes. In Settings → Snooze → More Options → Location-Based, turn on Show in Notifications and choose one place and direction. That option then appears on every reminder notification and the Lock Screen, above Mark Complete.
Can I snooze a task to a specific date or time?
Yes. Open the snooze menu and choose New Date/Time, below Location. Set a date, a time, or both:
- A date only — the task moves to that day and keeps its own time of day.
- A time only — the task stays on its own day and moves to that hour.
- Both — the task moves to exactly that moment.
It works on a selection too: select tasks in Agenda, tap the alarm icon, and choose New Date/Time. Leaving one half out is what makes this useful in bulk — pick a time only, and ten tasks spread across the week each move to that hour on their own day.
A task with a date but no time stays that way when you move it to another date; choosing a time is what gives it one. Turn the option off under Settings → Snooze → More Options → Snooze to Date/Time.
Why isn’t my location reminder triggering?
Location reminders rely on Apple’s Core Location services, which need permission to work reliably:
- Go to Settings → Privacy & Security → Location Services → Due Something and make sure it’s set to Always (not “While Using”) if you want reminders to trigger while the app is in the background.
- Make sure Location Services are turned on system-wide (Settings → Privacy & Security → Location Services).
- Arrival/departure alerts can take a minute or two to trigger due to how iOS manages background location — this is expected behavior, not a bug.
- The same applies to tasks snoozed until a place.
Does a location alert change when a task is due?
Yes. A task with a location alert comes due at its due date or when you reach the place, whichever happens first. Arriving early makes it due there and then; if you never go, the original due date still stands. Nothing is lost either way.
This is different from Snooze Location above, where a task has no due moment at all until the place — or its safety net — wakes it.
How do I check my notifications are working?
Settings → Notifications → Notification Status answers it in one place. It reads what’s actually set up on your device rather than what the app intended, so what you see is what will happen:
- Next Alert — when the next one is due, and which task it’s for.
- Alerts Queued — how many are set up out of the number iOS allows an app to hold at once.
- Tasks Covered — how many of your dated tasks have an alert waiting. If it’s fewer than all of them, that’s normal: iOS only holds so many at a time, so the furthest away are set up as the nearer ones go off. Nothing is lost.
- Last Topped Up — when Due Something last rebuilt the queue. Refresh Notifications rebuilds it immediately.
If the system won’t show alerts at all — notifications turned off, never allowed, delivered quietly, or allowed with Banners and the Lock Screen switched off — a warning at the top of that screen says which, and takes you to the setting that fixes it.
If I travel, do my alerts move?
A task with a time doesn’t move. Due at 3:00 PM means that exact moment wherever you are, so flying somewhere doesn’t shift it forward or back by the time difference.
Tasks with a date but no time work the other way, because your Default Due Time is a time of day rather than a fixed moment. Those follow the clock where you are — you’ll get them at 8:00 AM local — from the next time you open the app after landing. The Daily Briefing is the same kind of thing, and follows the local clock straight away.
What is the Daily Briefing?
One notification each morning at your Default Due Time listing the tasks due that day and how many are overdue. It’s skipped on days when nothing is due or overdue. Turn it off in Settings → Notifications → Daily Briefing.
Where does tapping a notification take me?
To Agenda, with the task near the top. Tapping the body of an alert never completes or changes anything — use the notification’s own buttons to snooze or complete.
What does the number on the app icon count?
Your choice, in Settings → Look & Feel → Icon Badge:
- Overdue — tasks whose time has passed. This is the default.
- Due Today — everything due today, whether or not its time has come.
- All Scheduled — every task with a due date, however far off.
All three rise and fall as you add and complete tasks. A task waiting on a place isn’t counted by any of them, because it has no due moment until the place wakes it.
Can I use Due Something in light or dark mode?
Yes — Settings → Look & Feel → Appearance:
- System Default — follows your device, which is how it starts.
- Light Mode and Dark Mode — the app stays as you set it, whatever the rest of the device is doing.
The change takes effect straight away, including on anything already open. It’s one of the settings that can be kept the same on all your devices — see Can I choose what syncs?
Can I change the app icon?
Yes — Settings → Look & Feel → App Icon. Besides the default there are Blue, Green, Yellow, Orange, Red, Purple, and Multicolor. The choice belongs to each device rather than syncing, so your iPhone and iPad can differ.
- On iPhone and iPad it changes the Home Screen icon. Notifications can keep showing the previous icon until you restart the device — an iOS issue the app can’t work around.
- On the Mac it changes the Dock icon while Due Something is running. Finder and notifications keep the default icon.
- The Apple Watch app always uses the default icon.
What are the small badges on list icons?
They mark what kind of list it is, in the lists drawer (and the Mac sidebar):
- Calendar — a list synced with a calendar
- Gears — a smart list
- Two people — a list you’ve marked Shared List in its List Info
- Lock — a list shared with you as view only
Turn a list’s badge on or off with List Type Icon in its List Info (it only appears when the list has a badge to show). It starts on for synced calendars and view-only lists, and turning on Shared List turns it on; for the rest it starts off.
Can I change Agenda’s icon?
No — it’s a calendar page showing today’s date, in the drawer, the widget, and on Apple Watch, and turns over at midnight. You can still rename Agenda and change its color in its List Info.
Agenda used to be called Scheduled. If you renamed it yourself, your name is kept.
Voice dictation isn’t working
Voice dictation uses Apple’s Speech Recognition, which needs both microphone and speech recognition permissions:
- Go to Settings → Due Something and confirm both Microphone and Speech Recognition are enabled.
- Speech Recognition also requires an internet connection on some devices, depending on your settings.
Can I go straight from one task to another?
Yes. With a task open, tap another one in the list behind it and Due Something saves the first and opens the second in its place. The task you’re editing is highlighted in the list, so you can see where you are.
The list stays live while the editor is open — you can scroll it to find what you want next.
If the first task can’t be saved — an empty title, a permission still to grant, or a conflict to review — it stays open so nothing is lost. A task you haven’t changed, or one in a list you can only read, switches without writing anything.
How do I attach a photo or document to a task?
Tap the paperclip next to the Notes field in the task editor — you can take a photo, scan a document, pick from your photo library, choose a file, or make a drawing. Taking photos or scanning needs camera permission (Settings → Due Something → Camera). Picking from your library uses Apple’s photo picker, which only shares the photos you select — Due Something never sees your library. Files up to 25 MB can be attached. Tap an attachment to view it full-screen or mark it up. A task with attachments shows a small paperclip in its row, with a count when there’s more than one.
Do attachments sync between my devices?
Yes. Photos, scans, drawings, and files you attach on one device appear on your others through your iCloud account. Until a file has finished downloading, the attachment shows a cloud icon and “Waiting for iCloud” — tap it to try again if it’s taking a while. Attachments count toward your iCloud storage; if it’s full, new attachments stay on the device where you added them until space is freed, and Due Something tells you once.
Can I add attachments on my Mac?
Yes. In the task editor, tap the paperclip next to Notes to add a photo from your library or choose a file. Take Photo, Scan Document, and Drawing are available on iPhone and iPad only. On the Mac, clicking an attachment opens it in its default app, such as Preview.
Can I share or print a task?
Yes. The share button in the task editor turns a task into a PDF — its title, due date, list, location, repeat, marks, link, notes, and a page for each attachment. From there you can send it, save it to Files, or print it.
You can do it for several tasks at once too: select them in a list, tap the share icon, and choose Export as Separate PDFs or Export as One PDF, which adds a cover page listing them all.
What is the Mac menu bar item?
A small panel that lives in your menu bar, so Due Something is one click away without switching apps. The icon shows your overdue count, and clicking it opens Agenda in miniature — the same grouping, with snooze and complete on each task, and a field at the top for adding one. A task you complete there stays crossed out for a few seconds, as it does in Agenda, so you can uncheck it.
All of it is under Settings → Mac Only:
- Menu Bar Item turns it on and off.
- Show Menubar Window sets a keyboard shortcut that opens it from any app.
- Start at Login opens Due Something when you log in.
- Hide Mac App in Dock keeps the app running in the menu bar alone, with no Dock icon. It needs the menu bar item switched on, since that becomes the only way back in.
Can I narrow down what a list shows?
Yes, in any of them. Open the options menu (the … button) and choose Filter. Switch on the marks you want to see — Repeating Task, Calendar, Links, Flagged, Emergent, Location, or Alarm — and the list updates behind as you go; the menu stays open while you pick. Pick more than one to widen the net. While any filter is on, a filter button sits beside … so you can change them in one tap. Clear All turns them all off and puts the button away (it reads Close when none are on). On a Mac, Filter is a submenu that closes after each pick. Each matches the mark shown on a task’s row, so what you filter by is what you can see.
This works in Agenda, in any of your own lists, in All, in Completed, and in Recently Deleted. Deleted tasks are matched on what was saved with them when they were deleted, and past completions in Completed on the marks the task had when it was completed. Completions from before version 1.4 only match Repeating Task.
Turn them all off to go back to everything. Switching lists clears them.
What happens when I check off a task?
It stays where it is, crossed out, for about five seconds — the same time an Undo lasts — and then leaves the list. Uncheck it before then and it’s as if you never checked it. Leaving the list moves it along straight away. Checking off several in a row keeps them all in place until you stop, so nothing shifts under your finger.
This is the same in every list: Agenda, your own lists, All, Flagged, Alarms, Location, smart lists you’ve made, and the Mac menu bar panel. With VoiceOver or Switch Control on, crossed-out tasks stay until you leave the list, so there’s time to reach them.
A repeating task’s next date appears straight away, beside the crossed-out one. Unchecking the crossed-out one takes the new date away again.
Can I see when I last completed a repeating task?
Yes. Open the task: Last Completed, just under Repeat, shows when you last finished it. Tap it for every time it’s been completed and how many times that is.
Past completions also appear in Completed among your other finished tasks, in date order, with a small repeat symbol. A list with Show Completed on shows its own, and so does a smart list you’ve made that includes completed tasks. Tap one to see its details, or swipe it to remove it from your history — which also takes it out of the Due Something Report — with an Undo in case you didn’t mean to. Your history syncs across your devices.
Completions from before version 1.4, or made in Apple’s Reminders app, are matched to a task by its title and list, so renaming a task leaves its earlier completions out of Last Completed.
Can I change several tasks at once?
Yes. Open the options menu (the … button) in a list, in Agenda, or in Completed, and choose Select. Tap the tasks you want and a bar appears at the bottom with what you can do to them:
- In any list, and in Agenda — snooze (including Smart Presets, a location, or a new date and time), flag, mark Emergent, set a location alert, move to another list, share as a PDF, complete, or delete.
- In Completed and Recently Deleted — restore or delete.
Snoozing a task that has no date gives it one — the time you snooze it to. Marking an undated task Emergent gives it the current date and time, since Emergent only means anything against a deadline. A task that already has a date keeps it.
The bar shows five buttons at a time; if you have more than that turned on, slide it sideways to reach the rest.
Choose which buttons appear at all in Settings → Tasks & Lists → Batch Select Options. Turn one off and it leaves every bar that had it. With all of a list’s buttons off, Select leaves that list’s menu, since there’d be nothing to do with a selection.
Tap Edit on that screen to drag the buttons into the order you want instead; the checkmark saves it. The order you set is used in every selection bar, whichever way round it’s drawn.
Tap the ✕ on the bar to finish. On iPad and Mac, the sidebar button in the top corner turns into an ✕ while you’re selecting, which does the same. With a keyboard, ⌘⇧K completes the selection and ⌘⌫ deletes it. Completing or deleting a selection can be undone from the toast that follows.
Can I change what swiping a task does?
Yes — Settings → Tasks & Lists → Swipe Actions, or Customize → Swipe Actions in any list’s options menu. Each direction has three positions, and you can put Complete, Flag, Emergent, Location, Snooze, Share, Move, or Delete in any of them, or leave a position empty. The one nearest the row’s edge is what a full swipe does.
Completed and Recently Deleted have their own swipes, set on the same screen: two positions each way, each one Delete, Restore, or empty. They start with Delete on one side and Restore on the other. A past completion can’t be restored, so it only offers Delete.
While a row’s swipe buttons are showing, the row is highlighted, so it’s clear which task they belong to.
Can I turn my calendar events into tasks?
Yes, two ways. Go to Settings → Calendar Connect → Import/Sync and pick a calendar, then under What to Import? choose:
- Import Select Events — tick the events you want, choose which list they go to, and tap Add. Only those events become tasks, once; importing never changes your calendar.
- Sync Entire Calendar — makes a list that keeps itself in step with the calendar. See Can I keep a calendar in sync with a list?
Can I keep a calendar in sync with a list?
Yes — choose Sync Entire Calendar after picking the calendar. Set how far ahead to sync (3 months, 6 months, or a year), how often to refresh (daily, weekly, or monthly), and Notify Earlier if you want tasks due a little before their events. Edit List Info sets the new list’s name, color, and icon. Then tap Sync Calendar.
Each refresh adds new events, updates the titles, notes, links, and dates you haven’t changed yourself, and moves tasks whose events were deleted to Recently Deleted. Your own edits to a task are kept. Refreshes happen when the app runs or gets background time after the interval you chose; use Refresh Now in the list’s List Info to refresh straight away.
- Repeating events show one task at a time. Complete it and the next date appears. Deleting one asks Delete This Occurrence (the next one appears) or Delete All Future (the series stops until you use Restore Calendar).
- Tasks you add to the list go to the calendar too when it’s one you can write to, and editing or deleting them changes Calendar. For a repeating one, you’re asked whether the change covers just this occurrence or all future ones. A read-only calendar’s list keeps tasks you add only in Due Something.
- Restore Calendar, also in List Info, resets imported tasks to match Calendar and brings back removed events within the sync window. Completed tasks and tasks you created yourself are kept.
- Show Calendar in the list’s menu adds the pull-down calendar, and the list is grouped by date.
- List Info shows the synced calendar, when it last refreshed, and its settings. If a refresh fails or is waiting for you to confirm removals, a dot appears on the list’s icon and a button beside its menu takes you there. Changing a setting refreshes the list a couple of seconds later. Stop Syncing either keeps the tasks as a normal list or deletes the list; Calendar is never changed either way.
As a safeguard, if a refresh would remove more than half of a list’s tasks at once (at least 5), it asks first — Remove sends them to Recently Deleted, Keep leaves them as ordinary tasks. A device whose calendar is still downloading, such as a new iPhone, never removes anything on its own. Renaming the calendar in the Calendar app keeps it syncing.
The sync settings and which event each task came from sync through iCloud, so all your devices show the same tasks.
Which calendars can I import from?
Settings → Calendar Connect → My Calendars lists every calendar on the device with a switch. Switch one off and it stays off the import screen. This choice is per-device, because calendars aren’t identified the same way across devices.
Why does Due Something ask for Calendar access?
Only for Calendar Connect — reading events so you can import or sync them, and writing an event when you use Add to Calendar on a task or add a task to a list synced with a calendar you can write to. Decline it and everything else in the app works exactly as before.
How far ahead do the events go?
Six months by default. Change it under Import Options → Look Ahead, anywhere from one month to a year. Events that have already passed are never offered. A synced calendar has its own setting, How far in advance to sync, in its list’s List Info.
What happens to a monthly task on the 31st?
When you set a task to repeat monthly on the 29th, 30th, or 31st, Due Something asks what to do in a month that hasn’t got that date, under If Day Is Missing:
- Last Day — it comes due on the last day the month does have, so a task on the 31st arrives on the 30th in April and the 28th in February.
- Skip Month — that month is passed over and the next one with the date is used.
New repeats use Last Day. Tasks you set up before this choice existed keep behaving as they did, and a task already set to the last day of the month is unchanged.
A repeat you type into the title follows the same rule: typed in September, a monthly repeat on the 31st starts on September 30 rather than waiting for October 31.
The choice travels with the task, so it holds in Reminders, on your other devices, and if the task is archived and restored.
A repeating event became a repeating task. Can I get just one date?
Copy Repeat Rule (in Import Options, on by default) gives a repeating event a repeating task. To take a single date instead, tap the event to expand it and pick the occurrence you want. If an event repeats in a way the app can’t express, importing it makes a one-off task rather than a wrong repeat.
An event I imported isn’t in the list any more
Hide Imported (in Import Options, on by default) leaves out events you’ve already imported, so the list stays useful on your next visit. Switch it off to see them again, marked as imported.
Can an imported task come due before the event starts?
Turn on Notify Earlier in Import Options, then set Move Up Due Time By — anything from 1 minute to 60 hours. The task falls due that far ahead of the event, so there’s time to act on it. Your calendar isn’t touched.
- A repeating event carries the same head start into every occurrence.
- All-day events are left alone. They have no time of day to bring forward, so their tasks fall due at your Default Due Time as usual.
How do I know a task is connected to a calendar?
A green calendar icon appears next to the task’s title, on iPhone, iPad, Mac, and Apple Watch. It means one of two things:
- The task came from a calendar event you imported. Its notes end with a line naming the calendar — Imported from the “Work” calendar — underneath the event’s own location and notes.
- The task writes its own event, through Add to Calendar in the task editor.
You can show only these tasks in any list — see Can I narrow down what a list shows?
Can I put a task on my calendar?
Yes. Add to Calendar in the task editor writes the task out as a calendar event, repeats included. Settings → Calendar Connect → Default Event Duration sets how long that event runs when the task has no end time. A task with no time of day becomes an all-day event.
Reminders aren’t syncing across my devices
Due Something reads and writes directly to Apple’s Reminders app, so your tasks and lists sync through Apple’s iCloud.
- Make sure iCloud is signed in on all your devices (Settings → [Your Name] → iCloud).
- Confirm Reminders is toggled on under iCloud settings on each device.
- Give it a few minutes — iCloud sync isn’t always instant.
Everything Due Something adds on top of Reminders — flags, attachments, snooze settings, list icons, and more — syncs separately; see What does iCloud Sync keep in step? below.
What does iCloud Sync keep in step?
Your tasks and lists already sync through Apple Reminders. Due Something’s own extras sync through your iCloud account as well, on every device signed in to the same Apple Account:
- Flags, Emergent marks, and muted alerts on tasks
- Custom Snooze settings, snooze history, and location alerts on individual tasks
- Whether a task has an alarm
- Calendar events a task has written for itself, through Add to Calendar
- Attachments
- List icons, list type icons, hidden lists, sort order, list order, and manual task order
- Sublists — their names, icons, and order, and which tasks are in each
- Smart lists you’ve made, saved Multi-List layouts, list templates, and review reminders
- Synced calendars’ settings, and which event each task came from
- Your history of completed tasks
- Recently Deleted, so you can restore a task from any device
- Saved places for Snooze Location
- Which calendar events you’ve already imported
- Your Settings, section by section (see the next question)
It’s on automatically when you’re signed in to iCloud. Changes usually arrive on your other devices within a few seconds while they’re awake, or the next time they open. When an update starts syncing something new, each device catches up on it by itself the first time it runs the new version — so something you set before updating still reaches your other devices. Everything is stored in your private iCloud account and end-to-end encrypted — we have no access to it.
Can I choose what syncs?
Yes. Go to Settings → iCloud Sync.
- Sync this Device with iCloud turns syncing on or off for the device you’re holding. When it’s off, that device keeps everything it has and stops sending or receiving changes; turn it back on to catch up.
- The switches below it choose which sections of Settings are kept the same on all your devices: Default View, Default List, Default Due Time, Notifications, Snooze, Widgets, Calendar Connect, Appearance, and Sounds & Haptics. Widgets and Sounds & Haptics start off, since they’re about how one device shows and plays things. Turn a section off to let each device keep its own settings for it; turn it back on to share the settings of the device you turn it on from. These choices apply to all your devices.
- Restore iCloud Sync Defaults puts just these switches back to their defaults. It doesn’t change your settings themselves.
You can also switch Due Something off entirely under Settings → [Your Name] → iCloud → Saved to iCloud on iPhone and iPad, or System Settings → [Your Name] → iCloud → Saved to iCloud on the Mac. The app keeps working from its local data.
A list shared with me is marked view only
If someone shares a list with you as view only, Due Something shows its tasks with a lock next to the list name, and leaves the list out of the choices for new tasks. You can still change its tasks on your device, but those changes stay there — iCloud won’t accept them for a list you can’t edit — so the app warns you the first time. Ask the list’s owner for edit access if you need to make changes that everyone sees.
My list settings reset after I renamed a list
Due Something keeps a list’s icon, sort, and visibility with the list by its name, and carries them over when you rename it — in Due Something, in Reminders, or on another device. The one case it can’t tell apart is two lists with the same name in the same account; the second one keeps its settings on each device separately. Give them different names to sync both.
What is the Shelf?
The group at the very top of the sidebar, holding Agenda to begin with. Put the lists and smart lists you use constantly on it and they stay above everything else.
- On iPhone and iPad, drag a row across the Shelf’s line to move it on or off.
- On the Mac, right-click a row and choose Move to The Shelf or Remove from The Shelf.
Can I make a template out of a list?
Yes. Choose Create Template from a list’s options menu and it saves the list’s name, color, icon, and the tasks in it — their titles, notes, links, priority, and flags. Dates, alarms, and locations aren’t part of a template, since those belong to the occasion rather than the shape of the list.
To use one, start a new list and pick the template under List Type; the tasks arrive with it.
Manage them in Settings → Tasks & Lists → List Templates. You can rename a template’s tasks, add and remove them, drag them into a different order, and duplicate one. Templates sync across your devices.
A template is a snapshot, not a link — changing the list it came from doesn’t change the template, and using a template doesn’t tie the new list to it.
Can Due Something remind me to review a list?
Yes. Open List Info (or set it while creating the list), and under Review List turn on Review Reminder. Choose a time and how often — daily, weekly on the days you pick, or monthly on a date.
- List Info then shows when you last reviewed it — Never to begin with — and when the next reminder is due.
- Mark Reviewed is in the list’s options menu, and updates the last-reviewed date.
- Tapping the reminder opens that list.
- When a review is due, a dot appears on the list’s icon in the drawer, and a button beside the list’s menu marks it reviewed in one tap.
It works for your own lists and for Agenda, Completed, Recently Deleted, and smart lists you’ve made.
For a monthly review on the 29th, 30th, or 31st, you’re asked what should happen in a month without that date: Last Day uses the last day the month does have, and Skip Month passes it over. New reminders use Last Day unless you change it.
Review reminders sync across your devices through iCloud, along with when you last marked each list reviewed. The time you choose is read in each device’s own time zone, so a 9:00 AM review reminds you at 9:00 AM wherever you are.
Can I show two lists at once?
Yes, on iPad, Mac, and iPhone Duo. Open a list’s options menu (the … button) and choose Open Multi-List, then pick the second list. They sit side by side in landscape and one above the other in portrait.
- The list you’re working in is the active one. Tap an inactive list’s name to switch to it.
- Tap the active list’s name for a menu of everything you could put there instead. The list already open on the other side is greyed out, so you can’t have the same one twice.
- The ✕ next to the active name closes that list and keeps the other.
- Select works across both at once — choose tasks on either side and the bar acts on all of them. A selected task that leaves view, say because it was completed on another device while completed tasks are hidden, drops out of the selection, so the bar only ever acts on what you can see.
- Drag a task from one list to the other to move it — see Can I drag tasks to reorder or move them?
Rotating, folding, or resizing the window keeps both lists. If the window becomes too small for two, the one you were working in stays and the other closes.
Can I save a pair of lists?
Yes. With two lists open, choose Saved Layouts → Save Current Layout from the options menu and give it a name. It remembers both lists and which one you were working in.
Reopen it any time from Multi-List → Saved Layouts. You can rename them, drag them into the order you want, and delete ones you’ve finished with.
If a list in a saved layout has since been deleted, opening it asks you which list to use instead rather than quietly picking one.
Layouts sync across your devices.
Can I make my own Smart List?
Yes. Start a new list as usual, then turn on Smart List under the name. That turns it into a saved view — it looks through the tasks you already have rather than becoming somewhere tasks live, so nothing is copied or duplicated.
Tap Edit Rules to say what it should show:
- Source Lists — which lists to look in.
- Due Date — overdue, today, the next 7 or 30 days, anything with a date, or anything without one.
- Task Status — incomplete tasks, completed ones, or either.
- Flagged, Emergent, Repeating, Location, Alarm, and Calendar Association — the same marks you can filter any list by.
Choose whether a task has to match every rule or just any of them. You can also give it an icon and a color, sort it by due date or title, hide its header, and pick which real list new tasks added from it should go to.
Smart lists of your own sit in the sidebar with everything else — reorder them, put them on the Shelf, hide them, or open one in Multi-List. They sync across your devices.
Deleting one removes the view, never the tasks in it.
What are sublists?
Headings inside a list that group its tasks — say, Produce and Dairy inside Groceries. Each one can be collapsed with a tap on its heading, so a long list stays manageable.
- Add Sublist in the list’s options menu (the … button) asks for a name, an optional icon, and which tasks go in it. Once a list has sublists, the same place says Manage Sublists, where you can rename them, change their icons, reorder them, add more, and choose their tasks. Nothing changes until you tap the checkmark.
- Deleting a sublist asks whether to move its tasks back to the main list or delete them along with it.
- Moving a task into one: drag it there (see Can I drag tasks to reorder or move them?), pick the sublist in the task editor, or choose it under Move when you swipe a task or select several. Except when you drag it to a particular spot, it joins at the end of the sublist.
- They work in your own lists, lists shared with you, lists synced with a calendar, and Smart Lists you’ve made.
- With the list in Calendar view, tasks are shown by date and each one is labeled with its sublist. Search results show it too.
- A repeating task’s next occurrence stays in the same sublist.
- Restoring a task from Recently Deleted puts it back in its sublist, in the place it had, as long as that sublist still exists.
Sublists sync across your devices — their names, icons, order, and which tasks are in each. Whether a sublist is collapsed is up to each device.
Can I drag tasks to reorder or move them?
Yes. Press and hold a task until it lifts, then drag it, on iPhone and iPad:
- Within a list — the list opens a space where the task will land, so you can see the new order before you let go.
- To the bottom — past the last task, a line appears instead of a space; let go and the task goes at the end.
- Into a sublist — the whole sublist is outlined while the task is over it, and the space opens inside it. Dropping on a sublist’s heading puts the task at the end of that sublist. Drag it out again to put it back in the main list.
- To another list — in Multi-List, drag a task across to the other list to move it there.
Dropping a task at a particular spot switches the list to Manual sort so the order you chose sticks; sublists stay where they were. A list synced with a calendar keeps its date order, so a task dropped there goes where its date puts it. Read-only lists don’t accept drops, and dragging is off while you’re selecting tasks or reordering.
On the Mac, drag tasks within a list using the Mac’s own row dragging, or between the two lists in Multi-List.
How do I reorder my lists?
Open the lists drawer and tap Edit at the bottom, then drag rows into the order you want and tap Done. Rows can go anywhere — smart lists and your own lists can be mixed in whatever order suits you. The Mac sidebar has the same Edit button.
While you’re editing:
- + Divider adds a divider line, so you can group lists — up to five. Drag one where you want it, or remove it from its row.
- A New Lists Go Here marker shows where lists you create from now on will appear. Drag it to wherever suits you.
- The Settings button becomes Show/Hide Lists, for choosing which lists and smart lists the drawer shows at all.
How do I make a new list on iPad?
Open the lists drawer and tap + List at the bottom — the same on iPhone, iPhone Duo, and in the Mac sidebar.
Can the lists drawer close after I pick a list?
Yes. On iPad and on iPhone Duo’s inner display, the drawer stays open after you pick a list, so you can move between lists quickly. Tap the list you’re already in, or tap outside the drawer, to close it. If you’d rather it close every time, turn on Settings → Tasks & Lists → Auto Close Drawer. The setting is per device. On iPhone and on Duo’s front display the drawer always closes after a pick; on Duo the setting still appears there and applies when you unfold.
Can I give a list its own color?
Yes — Customize in any list’s options menu. Header Color colors the large title at the top, and List Color colors the list itself; each is remembered per list and you can set either, both, or neither. Hide Header lives in the same place.
It’s available in your own lists, in Agenda, Completed, Recently Deleted, and smart lists you’ve made. In lists that gather tasks from several places, a small dot in each task’s source color shows where it came from.
These are display choices on the device you make them on; they don’t change the list in Reminders.
Can I hide a list’s name at the top of the screen?
Yes — Customize → Hide Header in any list’s options menu, including Agenda and Recently Deleted. The list still works exactly the same; only the large title is hidden.
Why does the app ask for Contacts access?
This is entirely optional. It’s only used to make it faster to set a location reminder from a contact’s saved address. If you don’t use that feature, you can leave Contacts access off and everything else in the app will work normally.
I deleted a reminder by accident
Open Due Something and check the Recently Deleted list — deleted reminders are kept there for 30 days before being permanently removed, so you should be able to restore it. Recently Deleted syncs, so a task deleted on your iPhone can be restored from your Mac, and restoring or permanently deleting it on one device removes it from the list on the others.
How do snooze suggestions work?
Settings → Snooze → Select Mode decides what you’re offered when you snooze:
- Static — the same intervals every time, set by you.
- Adaptive — Short, Medium and Long buckets whose durations drift toward what you actually pick.
A snooze of days, weeks, or months moves the task by the calendar, so a 1-day snooze keeps the same clock time even across a daylight-saving change, and 1 month from January 31 lands on the last day of February.
Adaptive learns from your own past snooze choices using a small model that runs on your device. The history it learns from — when you snoozed and for how long — syncs between your devices through your iCloud account, end-to-end encrypted, so suggestions are the same everywhere. Nothing is sent to us. Turn it off or clear the history in Settings → Snooze.
Two more ways to snooze sit under More Options in the same section: Smart Presets (Later Today, This Evening, Tomorrow Morning, This Weekend, Next Week) and Location-Based. Snooze to Date/Time is there too — see Can I snooze a task to a specific date or time?
What is the Due Something Report?
A snapshot of how you’re doing: what’s open and overdue, what you completed recently, your streak, and how you snooze. It’s computed on the spot from your own data and nothing is stored or sent anywhere. Find it in Settings → Due Something Report.
Does Due Something require an account?
No. Due Something doesn’t use accounts, logins, or developer-operated servers. Everything runs through Apple’s own frameworks (Reminders, iCloud, Calendar, Location, Speech Recognition) directly on your device and in your own iCloud account.
How do I use the widget?
Long-press your Home Screen, tap +, and search for Due Something. Long-press the widget and choose Edit Widget to pick which list it shows. Tapping a task’s circle completes it right from the widget; the + in the widget’s corner starts a new task. One note: when you complete a repeating task from the widget, its next occurrence appears the next time you open the app.
Can I snooze from the widget?
Yes. Overdue tasks in the Home Screen widget show a snooze button. It pushes the task back by the duration in Settings → Widgets → Snooze Duration (10 minutes unless you change it).
How do I put Due Something on my Lock Screen?
Long-press the Lock Screen, tap Customize, tap the widget area, and choose Due Something. There are three sizes: a circle showing your overdue count, a rectangle showing your next tasks, and a single line above the clock. Each can be set to any list.
What is the overdue Live Activity?
When something is overdue, your oldest overdue task can appear on the Lock Screen and in the Dynamic Island with a count of how many more are overdue, plus Snooze and Complete buttons. It’s off until you turn it on in Settings → Widgets → Live Activities. Once on, it starts the next time you open the app while something is overdue, and ends when nothing is. Live Activities end on their own after eight hours; opening the app starts a fresh one.
Can I add a task from Control Center?
Yes. Open Control Center, tap + in the top corner, tap Add a Control, and search for Due Something. The button opens the app straight to a new task. It also works as a Lock Screen button and with the Action button.
Is there an Apple Watch app?
Yes. It shows your Agenda tasks grouped the same way the iPhone does — Overdue, Today, and on through the week — with the list’s color beside each one, and Emergent, flag, and calendar marks where they apply.
- Swipe a task to act on it. Out of the box, swiping left completes it and swiping right snoozes it — see Can I change what swiping does on my Watch? to set them to something else, including Delete, or turn one off.
- Tap the + at the top to add a task by dictation, scribble, or the keyboard. What you say is read for dates and repeats exactly as typing it into the app would be.
- Tasks arrive on the Watch through your iCloud account, the same as your other devices. Flags, Emergent marks, and snoozes you set elsewhere show up here too.
- A task in a list shared with you as view only can’t be changed from the Watch, so its swipes are dimmed.
I added a task on my Watch with my iPhone away. Will it still alert me?
Yes. When you add a task on the Watch, the Watch works out when it’s due from what you said and sets its own alert for that time, there and then. That alert lives in watchOS, so it arrives at the right moment whether or not your iPhone is reachable — out of range, switched off, or left at home for the day.
A task with a time you gave it appears straight away among the others due then, with a small red Apple Watch mark beside its name. That mark means it lives on your Watch and nowhere else yet; it goes as soon as your iPhone has the task. Until then you can’t complete or snooze it — there’s nothing to act on — but you can swipe it to cancel.
A task with no time it could work out has nowhere to sit, so it waits in Queued for iPhone instead, with a line saying whether the Watch alert is set. If watchOS won’t show alerts — turned off, or set to deliver quietly — that line says so rather than claiming it’s scheduled, and a row only says more when there is more to say: that your iPhone has it and is syncing, or that it couldn’t be saved at all.
Until then, the Watch alert repeats at your Default Snooze interval (Settings → Notifications on your iPhone), up to Number of Alerts times (Settings → Apple Watch).
Once your iPhone has the task and has set up its own alerts for it, the Watch hands over and drops its stand-in, so you’re never told twice.
Two things it can’t do:
- A task with no time it can recognise gets no Watch alert — there’s no moment to set one for. The row says so.
- A repeating task is left for your iPhone to work out, so that its rule is read properly rather than guessed at.
Can I cancel a task I added on my Watch?
Yes. Swipe the row — wherever it appears, whether among your other tasks or in Queued for iPhone — and tap Cancel. The task is withdrawn, its Watch alert goes with it, and no device picks it up later. If your iPhone had already saved it in the moment before you swiped, the cancel turns into a delete, so it ends up in Recently Deleted like anything else you delete.
Can I change what swiping does on my Watch?
Yes, on your iPhone — Settings → Apple Watch. The section appears once the Watch app is installed.
Swipe Actions sets what each direction does: Snooze, Complete, Delete, or Off to turn that swipe off. Delete moves the task to Recently Deleted, the same as deleting it anywhere else, and it’s the one action a full swipe won’t trigger — you have to tap it, so a long swipe can’t throw a task away by accident. Show Action Title puts the action’s name on the button as well as its symbol.
Snooze Swipe Duration is how long a snooze swipe snoozes for — anything from 1 to 60 minutes or hours (10 minutes unless you change it). The task is snoozed straight away, without opening anything.
These settings travel to your Watch over its direct connection to your iPhone rather than through iCloud, so a change lands the next time the two are connected.
Why does something I did on my Watch take a moment to appear?
watchOS doesn’t allow apps to change reminders directly — only to read them. So anything you do on the Watch is carried out by your iPhone on its behalf.
- With your iPhone nearby, it happens straight away.
- Without it — your iPhone is off, out of range, or its battery has gone — the Watch holds what you did and sends it through iCloud instead. It’s applied the next time the two are together or both online. You can carry on completing and snoozing in the meantime.
A task you’ve completed shows as done on the Watch while it waits, so you’re never left wondering whether it took. A snooze keeps the time the Watch showed you as well — if you snooze something for 10 minutes at 2:00 and your iPhone only hears about it at 2:08, the task is still due at 2:10, not pushed out to 2:18.
Can I put Due Something on my watch face?
Yes, two complications:
- Agenda — your next task and how many more are due. It comes in the circular, corner, rectangular, and inline shapes, so it fits most faces.
- New Task — a single button that opens straight into dictation.
Long-press your watch face, tap Edit, choose a complication slot, and pick Due Something. They refresh as your tasks change and when the Watch wakes them.
Does Due Something work on iPhone Duo?
Yes, in every pose.
- Unfolded — the full inner display, with Multi-List available in both landscape and portrait.
- Bent in landscape — open a task or a list and its editor appears on the far half, with the list you were in on the near one, so you can see both.
- The front display, and a single half of the unfolded screen, both work as an ordinary iPhone would.
- The lists drawer opens from the left, and swiping from the edge opens it, the same as on any other iPhone.
Folding to a screen too small for two lists keeps the one you were working in and closes the other. Unfold again and you can reopen it, or use a saved layout.
Can I find tasks with Spotlight?
Yes. Your open tasks appear in iPhone and Mac search. Tapping a result opens it in Due Something. The index lives only on your device.
Can I add tasks from other apps?
Yes — share a webpage, selected text, a photo, or a file from any app and choose Due Something in the share sheet. The page’s title becomes the task title, the link is saved in the notes, a shared photo or file becomes an attachment, and any date in shared text is picked up automatically.
Can I drag something in from another app?
Yes. Drag text, a link, or one or more files onto a list and Due Something starts a task from them:
- The first line of dropped text becomes the title and the rest becomes notes.
- A link is kept in the notes.
- Files come in as attachments. Drop several documents together and you get one task carrying all of them.
- Either side of Multi-List will take a drop.
The task opens in the editor with everything filled in, so nothing is saved until you tap Save. Cancel and the copied files are discarded.
Files are limited to 25 MB each, and one drop can carry up to 20 items and 100 MB in total. If something in the drop can’t be read, the whole import stops and tells you, rather than quietly leaving part of it out.
Read-only lists don’t accept drops.
Can I add several tasks at once?
Yes — type them one per line in the title field and each line becomes its own task, sharing the date, time, repeat, list, and notes you’ve set. Any attachments go on the first one.
Two more shortcuts while you’re typing a title:
- Type a “/” followed by a list name — for example
Milk /groceries— and Due Something offers matching lists. Pick one and the task goes there, with the “/” part removed from the title. - Retype something you’ve done before and after three letters Due Something offers matching completed tasks from that list. Picking one brings the original task back rather than making a copy, so your history stays in one place instead of filling up with duplicates.
Does Due Something work with Siri and Shortcuts?
Yes. Try “Add a task to Due Something” or “What’s overdue in Due Something” — phrases need to include the app’s name. You can also snooze by voice: “Snooze my overdue tasks in Due Something for 30 minutes”, “Snooze everything in Due Something”, or “Snooze a task in Due Something”, which asks you which task and how long. The Shortcuts app has the full set of actions (add, search, snooze, batch snooze, and more) for building your own automations.
Does Due Something have keyboard shortcuts?
On the Mac, and on iPad with a keyboard: ⌘N new task, ⌘⇧N new list, ⌘F search, ⌘1 Overview and ⌘2 through ⌘5 the smart lists, ⌘⇧K complete the selected tasks, and ⌘⌫ delete them. In the task editor, ⌘↩ saves and Esc cancels. On the Mac, the View menu also has ⌘+, ⌘−, and ⌘0 to make the text bigger, smaller, or actual size.
Does Due Something work with VoiceOver and other accessibility features?
Yes. Every control is labeled for VoiceOver, undo toasts are announced and stay until you act on them, and the app follows Larger Text, Reduce Motion, Increase Contrast, and Differentiate Without Color.
Two notes about gestures that are held rather than tapped. Search is normally opened by pulling down on a list and holding; when VoiceOver, Switch Control, or AssistiveTouch is on, a search button appears in the toolbar instead. With Voice Control, use Siri or a keyboard to search.
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- Your device model and iOS version
- What you expected to happen vs. what actually happened
- Steps to reproduce the issue, if possible
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